What types of products does Mianoor Clothing offer?
Mianoor Clothing specializes in luxurious lingerie and elegant ethnic wear. Our collection includes seductive lace lingerie and beautifully embroidered ensembles designed to elevate your wardrobe for any occasion.
How can I ensure the right size when ordering?
To ensure the right fit, we recommend consulting our size guide available on the product pages. If you are between sizes, consider sizing up for comfort, especially with lingerie items.
What is your return policy?
We accept returns of unused and unworn items within 7 days from the date of purchase. Items must be in their original condition, with tags attached, and in the original packaging. Please note that certain items, such as intimate wear, are non-returnable.
How long does shipping take?
Orders are typically processed within 1-3 business days. Shipping times vary based on the selected shipping method and destination. Once shipped, you will receive a tracking number to monitor your order's status.
What should I do if I receive a defective or damaged item?
If you receive a defective or damaged item, please contact us within 7 days of receiving your order. We will arrange for a free return and provide a full refund or replacement.
Are shipping costs refundable?
Shipping costs are non-refundable. Customers are responsible for return shipping costs unless the return is due to an error on our part, such as receiving the wrong or defective item.
Can I exchange an item for a different size or color?
Exchanges can be made by returning the original item and placing a new order for the preferred product. Please follow our return policy for the return process.
How can I contact customer service?
You can reach our customer service team via email at ibaduzam@gmail.com or by phone at 03702490241. We are here to assist you with any inquiries or concerns.